Profile
Design Director scaling product organizations and driving growth across 90M-user platforms at Wattpad ยท The Globe & Mail ยท Ratehub
1.5 B
In Mortgage Funding
210K+
Digital Subscribers
90M Users
In 25 Languages
30%
Engagement Lift
Profile
1.5 B
In Mortgage Funding
210K+
Digital Subscribers
90M Users
In 25 Languages
30%
Engagement Lift
Rebuilt the discovery funnel by pivoting from manual curation to algorithm-first personalization, after identifying a โtrust deficitโ where users perceived homepage content as sponsored advertising.
Wattpad ยท Web, iOS, Android
Evolved the design organization across three business phases (IPO readiness โ Growth โ Shipping velocity) while managing a cross-continental partnership between Toronto and Seoul studios.
Wattpad ยท Organizational Design
Identified an untapped revenue opportunity in organic traffic, built the design vision, and presented the business case to the Board of Directors. Took a net-new product from concept to launch.
The Globe and Mail ยท Web, iOS, Android
Retained the Android app was becoming a retention liability with higher churn than iOS. Led a full platform overhaul to close the gap and protect subscriber revenue.
The Globe and Mail ยท Android
Redesigned both sides of a dual-sided marketplace end-to-end, simplifying the consumer funnel and rebuilding the agent workflow that had been an afterthought.
Ratehub ยท Web