Profile

Design Director scaling product organizations and driving growth across 90M-user platforms at Wattpad ยท The Globe & Mail ยท Ratehub

1.5 B

In Mortgage Funding

210K+

Digital Subscribers

90M Users

In 25 Languages

30%

Engagement Lift

30% Engagement Lift Across 90M Users

Rebuilt the discovery funnel by pivoting from manual curation to algorithm-first personalization, after identifying a โ€œtrust deficitโ€ where users perceived homepage content as sponsored advertising.

Wattpad ยท Web, iOS, Android

71% Team Retention Through 3 Org Restructures

Evolved the design organization across three business phases (IPO readiness โ†’ Growth โ†’ Shipping velocity) while managing a cross-continental partnership between Toronto and Seoul studios.

Wattpad ยท Organizational Design

New Vertical: Top-5 Subscription Driver

Identified an untapped revenue opportunity in organic traffic, built the design vision, and presented the business case to the Board of Directors. Took a net-new product from concept to launch.

The Globe and Mail ยท Web, iOS, Android

210,000+ Digital Subscribers

Retained the Android app was becoming a retention liability with higher churn than iOS. Led a full platform overhaul to close the gap and protect subscriber revenue.

The Globe and Mail ยท Android

50% YoY Increase in Rate Inquiries to $1.5B in Funding

Redesigned both sides of a dual-sided marketplace end-to-end, simplifying the consumer funnel and rebuilding the agent workflow that had been an afterthought.

Ratehub ยท Web